by Mary Oliver,
Dan Heath
320 Pages
·
2015
·
5 MB
·
85 Downloads
·
New!
The “Upstream: The Quest to Solve Problems Before They Happen” is a perfect book which reveals how to prevent problems before they happen. Dan Heath is the author of this instructive book. Dan Heath is the co-author along with his brother Chip, of four New York Times bestsellers. The Health’s books have sold over 3 million copies worldwide and been translated into 33 languages. Upstream is very helpful for the readers as it guides how to prevent problems before they happen. Dan Health shares seven-steps for an effective problem-solving process, for example, identify the issues, Be clear about what the problem is.
List the possible solutions, understand everyone interests, Document the agreements, Agree on contingencies, monitoring and evaluation. He also shares some key problem-solving skills. For example, active listening, Analysis, Research, creativity, communication, decision making, dependability, and team-building. This book is very informative and helpful for the readers. Dan Heath shares many inspiring stories of heroic, effective problem solving that stay with you long after finishing the book. Upstream is clear and concise for worrying people, as he explains advanced techniques for worrying people how to prevent problems. To sum it up, Upstream is a must-read book for all business decision-makers.